TURNING RAW BANKING DATA INTO ACTIONABLE INSIGHTS

THE CLIENT AND THE CHALLENGE

A LATAM retail bank collected massive amounts of customer data but lacked the ability to transform it into strategic insights.

THE SOLUTION

We implemented a BI and reporting ecosystem.

• CUSTOM DASHBOARDS: Visualized key banking KPIs.

• PREDICTIVE MODELS: Anticipated customer churn.

• SELF-SERVICE REPORTING: Empowered executives.

THE IMPACT

• 18% reduction in customer churn.

• 12% revenue growth via cross-selling.

• Regulatory reporting accelerated (hours → minutes).